Right of withdrawal
The right of withdrawal applies to consumers. This is a translation. The legally binding version is the German one: Widerrufsbelehrung.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party other than the carrier and named by you, took possession of the goods.
To exercise your right of withdrawal, you must inform us (KORTLEN, owner Saleh Habibian, Am Girrenbach 10, 87534 Oberstaufen, Germany, phone: +49 159 017 27 490, email: info@kortlen.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we received your notice of withdrawal from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not be charged any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earlier.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
We will bear the cost of returning the goods.
You are only liable for any loss in value of the goods resulting from handling them in a way that is not necessary to establish their nature, characteristics and functioning.
Model withdrawal form
(If you want to withdraw from the contract, please complete this form and send it back.)
– To KORTLEN, owner Saleh Habibian, Am Girrenbach 10, 87534 Oberstaufen, Germany, email: info@kortlen.com:
– I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is sent on paper)
– Date
(*) Delete as appropriate.